iPhone 4 Pre-order Disaster

Last Tuesday, Apple opened the flood gates for eager fans to pre-order their iPhones. I was one of those people, awake and poised at the keyboard by 8 am, waiting for them to flip the “go” switch. Once the switch was flipped, it was a whole different game. AT&T’s backend (the part that checks to make sure you’re eligible for an upgrade and have a contract and all) crapped out for 90% of the day. I attempted to order at least 15 times throughout the day.

Around 11 pm, when I returned home, I was finally able to get the whole process completed. When I looked down to see the “ships by” date, I noticed it said sometime in July. Wait, what? I hoped it was a fluke, but then some people on Twitter were getting the same thing. It was true… the first wave of iPhone was sold out. It was too late. I didn’t want to cancel to try going to a store on Thursday and risk not getting one at all. After all, the next day, the wait time increased by another two weeks.

I guess I can’t complain too much, as there are a lot of other users in the same boat and some that are on the boat two weeks behind me. Either way, when you’ve been waiting for so long, waiting longer sucks. At least I’m able to order it, and I’ll practice patience in waiting until July 6-8.

Hopefully next time AT&T and Apple would have learned from this launch what it needs to do to prepare for such an event. Who am I kidding? AT&T doesn’t realize it should place a micro cell for events such as graduations or that their customers shouldn’t have to buy their own MicroCell to patch up AT&T’s dead zones.